A Study on the Impact of Artificial Intelligence on Human Resource Management Practices in Indian IT Sector

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Akash Deepak Agrawal, Neha Swaraj Garg

Abstract

In the Indian IT industry, the advent of Artificial Intelligence (AI) in Human Resource Management (HRM) has revolutionized the way HR processes are conducted, making them more efficient, accurate, and insightful.With the advent of Artificial Intelligence (AI) and its impact on Human Resource Management (HRM), HRM in the Indian Information Technology (IT) sector has gone through a remarkable transformation, increasingly becoming more efficient, accurate, and insightful. The research paper also delves into the implications of AI on HRM practices, examining the impact of AI tools on employee recruitment, development, performance management, workforce planning, employee engagement and talent management. This study focuses on other AI-driven tools such as machine learning, predictive analytics, chatbots, and automated screening systems, and how intelligent decision-support platforms are revolutionizing traditional HR processes in the Indian IT sector. The effectiveness and impact, of using artificial intelligence, is then an exploration of the main activities and secondary data of the respondents' answer to the question being asked, along with a description of their rendition of how they answer the question. These results suggest that AI holds great potential for enhancing recruitment efficiency, aiding in data-driven hiring decisions, customizing employee learning experiences, and optimizing HR management. The issues of resistance from employees, data (privacy, algorithmic bias), transparency and job displacement and skills needed to work in an AI environment should not be ignored, however. In conclusion, the study points to a need for a delicate balance between technology, regulations, training, and preparedness when integrating AI effectively. The study helps acquaint the readers with how AI can bolster the strategic HRM in the fast-growing IT industry of India.

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