Examining Online News Consumption and Readers’ Satisfaction an Indian and Global Perspective

Abstract

The expansion of digital technologies has substantially reshaped the contemporary news media landscape, leading to a steady rise in online news consumption across societies. Digital news platforms have transformed traditional modes of news access and have influenced how readers perceive, evaluate, and engage with news content, thereby affecting their overall satisfaction. This paper examines online news consumption with a particular emphasis on readers’ satisfaction from an Indian and global perspective. The study is conceptual in nature and is based on an analytical review of existing scholarly literature, without the use of primary data or empirical investigation. It explores the evolution of online news platforms, changing patterns of news consumption, and key factors such as accessibility, credibility, content diversity, and technological convenience that shape readers’ satisfaction in the digital environment. The paper further discusses the growth of online news consumption in India and situates it within broader global developments to highlight both common trends and contextual variations. Additionally, emerging issues including information overload, trust deficits, and the spread of misinformation are briefly addressed. By synthesizing insights from prior studies, this paper provides a coherent understanding of online news consumption and readers’ satisfaction, contributing to academic discussions in the field of media and communication studies.